Terms and conditions

Orders

An order placed on this website is a request to buy. It becomes a confirmed order when our team phones you and confirms the items, price and delivery date.

Prices

Prices are in Bangladeshi Taka (BDT). Installation is not included unless the product page or your quotation says so. We may correct obvious pricing errors before confirming an order.

Delivery

Delivery charges depend on your district and are shown at checkout. Large items such as panels and batteries are delivered by freight and may need you to arrange unloading.

Warranty

Products carry the manufacturer's warranty stated on the product page. Warranty claims are handled through us. Damage from incorrect installation, lightning or flooding is not covered.

Quotations

A quotation is valid until the date shown on it. Accepting a quotation in your account tells us to proceed; work begins after the agreed advance payment.